At Hydro Valley, we are dedicated to ensuring that your fresh, farm-to-fork meals and greens reach you as swiftly and safely as possible. Our Shipping Policy outlines our commitment to providing you with a seamless and reliable delivery experience.

Shipping Policy

Order Processing and Delivery Timing

• Orders are processed promptly to maintain peak freshness.
• We offer flexible delivery options aligned with your subscription preferences:
  • Breakfast Delivery: 8 AM – 9 AM
  • Lunch Delivery: 11 AM – 1 PM
  • Dinner Delivery: 7 PM – 8 PM
• Deliveries are available every day except Thursdays. Orders placed or updated after the cutoff time may be processed for the following eligible day.

Delivery Partners: To deliver your order efficiently and on time, we partner with reliable third-party logistics services. This partnership enables us to reach your doorstep, maintaining the freshness and quality of our products during transit.

Shipping Zones: Currently, Hydro Valley delivers within specific zones. Please verify delivery availability in your area at checkout.

Shipping Fees: Shipping is included with your subscription plan, so there are no additional delivery charges for standard areas within our service zones.

Tracking and Notifications: Once your order is confirmed, you will receive a notification with your estimated delivery time. Please ensure someone is available to receive the order during your selected delivery window.

Issues with Delivery: We strive to meet your delivery expectations. If you encounter any issues or have questions about your delivery, please contact our support team, and we’ll gladly assist.

Contact Us: For any additional questions or assistance, please reach out to us at +91 9124128577 / +91 8917223236 or email us at support@hydrovalleyod.com

Thank you for choosing Hydro Valley. We are committed to delivering freshness, nutrition, and sustainability directly to your table.